Job Summary

• The Logistics Operations Manager will have ownership of all Growsari transportation requirements covering first mile from vendors, middle mile move to MFCs and last mile delivery to customers in accordance with Standard Operating Procedures.
• The Logistics Operations Manager is a passionate & purpose driven leader motivated in developing and driving talents toward achievement of KPIs and to disrupt the highly competitive Logistics operations environment.  He will lead a team of managers & supervisors managing equipment, people and processes throughout the country with the mandate of delivering quality products on time to all customers all the time.
• The Warehouse Operations Manager reports to the Warehouse and Logistics Director.

Key Responsibilities

Logistics Operations

• Monitors & controls Logistics operations by initiating, coordinating, and enforcing programs, operational and personnel policies and procedures for cost efficient, safe and timely movement of products;
• Complies with legal requirements related to transportation of people, equipment and products.  Keep tabs of existing and new legislation; enforcing adherence to requirements; and proactively advising management on compliance;
• Source Logistics service providers, negotiate win-win agreements and conditions that will deliver sustainable value to Growsari;
• Maintains a pool of accredited haulers capable of providing the needed fleet to match the dynamic market requirement.
• Design, implement, and execute complex logistics programs and engineering best practices to enable efficient logistics and last mile delivery operations;
• Design, implement and manage logistics projects and game changing initiatives in collaboration with cross-functional teams ensuring delivery and successful execution in terms of budget, quality, and time measures;
• Conduct regular quantitative and qualitative business-case analyses, incorporating technological innovations, to improve logistics operational capability and scalability.
• Maintains good working relationships with 3PL and 4PL providers to make sure we always have access to alternative services to guarantee business continuity.
• Conducts regular performance review of all LSP against KPIs and SLAs;
• Control the costs of logistics operations by reviewing all service invoices before payments.
• Keep tabs of the development in the Logistics fields and develop solutions that can disrupt the current operations.
• Initiates process improvements to generate costs savings, improve efficiency and reduce lead times.
• Annual review of all delivery routings to ensure we are utilizing the safest and cost efficient routes and modes of delivery to customers.

People Management

• Train, develop, engage, and motivate human resources of the Logistics Operations team in accordance with Individual Development Plans;
• Evaluates direct reports against agreed KPIs and empower them to take greater responsibilities;
• Maintains discipline and ensures sanctions are handed out fairly and reasonably..
• Promotes teamwork and harmony in the workplace to ensure high performance and retention;
• Solve and settle any conflicts and issues arising within the team and with other functional teams
• Ensures that the Logistics operations team adheres to company policies, procedures and codes of conduct;

Admin/Reportorial Requirements

• Prepare weekly and monthly reports to Business Leaders and Head of Operations;
• Track the Logistics Operations performance to ensure all KPIs will meet the targets;
• Conducts periodic performance review of direct reports;
• Generates periodic reports that will provide management with operational visibility/control and the team with actionable information’s;
• Prepare administrative reports such as but not limited to Billing Statements, Request for Payment, Cash Advances, and Purchase Requests

Knowledge, Skills and Experience Requirements

• 10 years of progressive Warehousing & Logistics operations experience, 5 years in managerial capacity, gained in consumer goods manufacturing or retail industry.
• Strong project management skills, with experience collaborating with different business functions and stakeholders while working independently handling multiple projects.
• Excellent analytical, problem solving, organizational skills and communication skills.
• Knowledgeable in Operations Research; i.e. network design, linear programming & transportation modelling.
• Sound knowledge in the operations & maintenance of warehouse MHE and automation technologies; RFIDs,
• Have strong interpersonal and conflict management skills.
• Is impact-driven and want to make a positive impact to the lives of Sari Sari store owners; ultimately playing a role in bridging the income inequality gap in the Philippines
• A subject matter expert in process improvement and local logistics ecosystem

Qualifications, Certifications and Education Requirements

• Bachelor’s Degree in any Business Courses, preferably Industrial Engineering, PIE is a plus
• Knowledgeable in Operations Research; i.e. network design, linear programming & transportation modelling.
• Proficient in the use of Office Applications and ERP Systems; SAP, Oracle & JDE or local equivalent.
• Good understanding of quality management systems and quality tools, six sigma certification is a plus.
• Sound understanding of general finance including profit and loss, balance sheet, and cash-flow management.
• Adept in performing comparative business analysis; i.e. build, buy, lease and outsourcing.